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Harrods says customers’ data stolen in IT breach

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Luxury department store Harrods has warned customers their personal data may have been taken in an IT systems breach.

It said information like names and contact details of some online customers was taken from the systems of a third-party provider.

Harrods described the breach in an email sent to customers on Friday evening as an “isolated incident”, and that no passwords or payment details were taken.

It said in a statement: “The third party has confirmed this is an isolated incident which has been contained, and we are working closely with them to ensure that all appropriate actions are being taken. We have notified all relevant authorities.”

A spokesman for the store said that its own system had not been compromised, and that the breach is not connected to a cyber attack in May, when it restricted internet access across its sites as a precautionary measure following an attempt to gain unauthorised access to its systems.

A loosely linked group of hackers who claimed to be behind that cyber attack also claimed responsibility for high profile attacks on Marks & Spencer and the Co-op earlier this year.

In July the National Crime Agency arrested four people in connection to the hacks.

A 20-year-old woman was arrested in Staffordshire, and three males – aged between 17 and 19 – were detained in London and the West Midlands. All have since been released on bail.

Another group claimed they were behind a cyber attack in August which halted the global production lines of Jaguar Land Rover (JLR) until earlier this week.

Richard Horne, chief executive of National Cyber Security Centre, said cyber attacks may sound theoretical and technical, but have “real world impact on real people”.

“Increasingly the attackers are getting good at causing those impacts, they’re refining their techniques,” he told BBC Radio 4’s Today programme on Saturday.

“These criminal attackers… they don’t care who they hit, and they don’t care how they hurt them.

“All organisations, big and small, regardless of whether you think of yourself as critical to the nation or not, to protect you and to protect your customers there are things that have to be done to secure your system.”

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How the King’s vision is shaping next wave of new towns

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8 hours ago

Sean CoughlanRoyal correspondent

imagePA Media/Alastair Grant King Charles III, accompanied by Prime Minister Sir Keir Starmer, speak to construction workers at 'Phase 8A', the next building phase of Nansledan, as they walk to the Kew An Lergh development, a home to a diverse range of businesses, in NewquayPA Media/Alastair Grant

The urban planning ideas of King Charles – which once saw him battling with the architectural establishment – are helping to inspire the next generation of new towns in England, imminently expected to be announced by the government.

The housing ministry’s head of placemaking, Biljana Savic, told a King’s Foundation event about plans for new towns that share much in common with the King’s traditional town-building philosophy.

The 12 new towns will be walkable and environmentally friendly, with “gentle density” such as “terraced housing and mansion blocks” rather than high-rise.

TV architect George Clarke says the King’s views on buildings have now become part of the mainstream.

imageGetty Images TV architect George ClarkeGetty Images

“He was absolutely slammed down by the architectural establishment,” said Clarke of the King’s attacks on some modern design plans, such as in 1984 calling a proposed extension to the National Gallery a “monstrous carbuncle”.

But Clarke says there has been a sea-change and younger architects are much more empathetic about producing buildings that are sensitive to the local place and the likes and dislikes of the public.

“Let’s be honest, the enormous mass of 1960s brutalism was devastating for parts of Britain,” said the TV presenter.

“Too many modern designs had been ‘ego-driven’ and the architectural arrogance was off the scale,” he said.

Clarke now warns that too many people are having to “mortgage themselves up to the hilt” for homes on new estates that are not always well built and with poor access to local services.

“I would live in one of the King’s houses on one of his estates, which are really well designed, traditional pieces of architecture, sustainably done, high quality windows, with beautiful public spaces, places for kids to play, pedestrianised areas, village greens,” said Clarke.

The TV architect grew up in council housing in a new town, Washington, in the north-east of England, which he said was a “very humane piece of design”.

“It wasn’t streets in the sky. It wasn’t concrete carbuncles, it wasn’t anything ugly like that. There were simple, low density houses, amazing landscaping, brand new highways,” which he said provided a “fantastic place to live”.

imageGetty Images Nansledan in Cornwall on a summer day with tables out in the streetGetty Images
imageHugh Hastings/Getty Images

The King’s support for traditional building styles, and his idea of “harmony” with nature, have helped to shape his own new town schemes, including Poundbury in Dorset and Nansledan in Cornwall.

They emphasise a walkable layout, using local building materials and creating public spaces which help to support a sense of community.

Although the traditional style had been attacked by some critics as inauthentic and backwards looking.

The government said it had received more than a hundred proposed sites for new towns, each expected to have a population of 10,000 or more, as part of its drive to create 1.5 million new homes.

The final selection of locations is expected to be revealed very soon, but Ms Savic, who once worked for the King’s charities, set out the challenges and the framework for how they might be designed.

Previous waves of new towns had been “responses to overcrowding and economic imbalance in the post-war period; they offered affordable homes, green spaces and a sense of community”, she said at an event run by the King’s Foundation, a charity which promotes sustainability and protecting traditional craft and building skills.

But Ms Savic said the post-war new towns “taught us very hard lessons” about being built too much around cars, a lack of maintenance of public spaces, poor transport links, a lack of social life and insufficient jobs.

imageAdrian Dennis/AFP via Getty Images A photograph taken on February 7 2023, shows a general view of Poundbury and the surrounding fieldsAdrian Dennis/AFP via Getty Images
imageKiran Ridley/Getty Images  A street party in the small town of Poundbury to celebrate the Coronation of King Charles III and Queen Camilla on May 07, 2023 in Dorchester, DorsetKiran Ridley/Getty Images

The new towns will have a “design code” for buildings to create an identity. They will be walkable, with a goal of “environmental sustainability”, and with a significant proportion of affordable housing, said the ministry official.

This will mean a “compact” design with “higher density, but not necessarily in the form of high-rise buildings, but gentle density models that we are familiar with, such as terraced housing and mansion blocks,” she said.

The purpose was to turn “housing into homes and sites into communities”, she said.

The King’s Foundation event, held at Hatfield House, heard from more planners about how other new developments had been inspired.

imageGetty Images Man on bike going past colourful buildings in town of Seaside, FloridaGetty Images

Robert Davis, founder of Seaside, Florida, which was used to film The Truman Show, highlighted influences that included the Regency designs of Bath, Renaissance Siena and the ideas of King Charles.

The serious social consequence of town planning was emphasised by another US speaker, Jim Brainard, mayor of Carmel, a town in Indiana, which he’d helped to re-design as it expanded.

It had been a town without any centre or public places where people might gather, he said, a problem for this “fractured republic that we have in the United States today, with so much partisanship”.

“It’s so important for people of different backgrounds, different faiths, different races, different religions, to have a place to come together, to get to know people who have different backgrounds.

“Those types of interactions have taken place in town centres forever,” he said.

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Surrealing in the Years: You know who was really blocked from getting on the ballot? Me

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WITH LESS THAN four weeks left to go until the Irish presidential election, we now know that there will be only three candidates on the ballot. 

Last Saturday, Sinn Féin finally ended the suspense and announced that they would be joining Soc Dems, People Before Profit, Labour and the Green Party by betting on Catherine Connolly.

Indeed, as the week wore on, they only became more fulsome in their endorsement of the independent TD from Galway. “We are ready to move Heaven and Earth to elect Catherine Connolly as our next Uachtarán na hÉireann,” Mary Lou McDonald said in one tweet. A sentiment that will undoubtedly encourage Connolly, though the capital letters on heaven and earth feel a little apocalyptic. We will see Catherine Connolly in the Áras, even if it means taking on God Himself.

Speaking of which. 

In the end, Maria Steen could only convince 18 Oireachtas members to back her bid to get on the ballot. Steen, known to many for campaigning against abortion rights and marriage equality, came within touching distance of joining the race before falling agonisingly short ahead of Wednesday’s midday deadline.

Some political correspondents spent Tuesday and Wednesday of this week tweeting breathlessly as Steen inched ever closer to a nomination — securing the endorsements of Independent Ireland and Michael Healy-Rae. It was the kind of thing that’s exciting to watch if you were, at some point in your life, cursed by a witch to pay close attention to electoral politics for the rest of your life. 

The narrative peddled by some is that Maria Steen was ‘blocked’ from getting on the ballot, which is a fascinating way to frame it. For example, if you were running for election and didn’t get enough votes to win, you haven’t been ‘blocked’ from taking a seat in the Dáil — it’s called losing. It happens sometimes. If anything, Steen should be overjoyed that she was able to convince as many as 18 parliamentarians to back her. 

The argument that any given prospective candidate’s name must be on the ballot for the sake of democracy is a weird one. If it’s somehow a subversion of democracy for Maria Steen, or Gareth Sheridan, or Conor McGregor, to not be on the ballot, then why not do away with the ballot altogether? Why not do away with the local authorities and the 20 Oireachtas members? Why not simply let us choose the president from the five million plus people on the island, have a five-million-way tie and realise that yes, as a matter of fact, we do need some kind of threshold for getting on the ballot. 

You know who was literally blocked from getting on the ballot? Me. Blocked by the Constitution itself. But you don’t see me giving out about it.

And no offence to anyone who didn’t make it this time, but if three Dragon’s Den ‘dragons’ could get their name on the ballot in 2018, then I’m afraid we can’t exactly act as though it’s some steep impossibility. 

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There is virtually no evidence whatsoever that the dozen or so hopefuls who were summarily dismissed in the wisdom of our local authorities commanded any kind of public support. It seems plausible that the average Irish person would have little to no idea who Maria Steen even is. They definitely don’t know who Gareth Sheridan is. They know who Conor McGregor is, of course, but for the most part they despise him.

One does wonder, after all, what kind of person it is that wakes up in the morning and thinks: ‘I’m going to try my hand at public service for the first time in my entire life, and I know exactly where to start: by being the President.’ 

Of course, it would be hubristic of us to conclude that our system cannot be improved upon. Waiting seven years and only raising the matter six weeks out from the election itself, however, is not the behaviour of anyone who is serious about improving our electoral processes.   

There is no reason to dismiss out of hand the idea that the role of the Irish presidency could evolve, or that the mechanisms by which the president is elected could be improved. These arguments would, however, be a lot more compelling if they didn’t invariably seem to end with some degree of self-interest. Sort of like: “By the way, once we’ve made all those other changes, the main change we should make is that I should be the president.” I’m sure all those who raised the issue will be rolling out their comprehensive plans for electoral reform any minute now. 

As it stands, we go into the home stretch of this election with just three names on the ballot: Catherine Connolly, Heather Humphreys of Fine Gael, and Jim Gavin representing Fianna Fáil. 

Abroad, it has once again been a week in which Irish people must reckon with the foolishness of the British government. It was announced yesterday that the UK has plans for everyone who lives there to rely on a digital ID card in order to access essential government services. Now that’s a bad start for a whole host of reasons in terms of government overreach and data protection risk, but we haven’t gotten to the real problem yet. The real problem is that they’re apparently planning to call this digital ID… the ‘Brit card’. Has Keir Starmer ever come up with an idea that people actually like?

In addition to the half a million Irish people living in England and Wales (as of 2021, the current number is probably higher), there is very much a cohort of people in Northern Ireland — roughly half of them, quite famously — who, again quite famously, do not identify with the designation ‘Brit’. One can see an almighty backlash against the idea, sounding as it does like the 21st Century version of ‘taking the soup’. Oh, got your Brit card in your wallet, do you? 

But Irish people in the UK shouldn’t worry. Our fearless leaders surely have our backs. Why, just look at Micheál Martin. After Kneecap were banned from Canada last week (amid false claims by one of their MPs, no less), our brave Taoiseach marched right into a meeting with Canadian PM Mark Carney and uh… didn’t bring it up, actually.

Now, you might think that these (obviously) politically motivated steps being taken against some of the most important Irish artists of our day by multiple governments would merit concern from the Taoiseach, but he defended his reticence by saying that he had received no request for representations to be made. You know, the way leaders talk. Nobody asked me to, how was I supposed to know what to do? I’m just the Taoiseach. 

The attack on Kitty O’Brien by German police last month, the travel restrictions faced by perhaps Ireland’s best known living author in Sally Rooney, the censorship of Kneecap… Apparently, the reason why Martin is incapable of speaking meaningfully about these things is that we’re just not asking him hard enough. 

But hey, maybe we’ll get lucky and our next president will stand up for us instead. One can only hope. 

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Solving the 100-year-old mystery of two missing Scottish soldiers

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13 minutes ago

Cameron Buttle and

Morgan SpenceBBC Scotland, in Loos-en-Gohelle, France

imageBBC Composite image of two World War One soldiers, James Grant Allan on the left and Gordon McPherson on the right, with a historic map of northern France superimposed in the backgroundBBC

Four years ago, construction workers clearing the land for a new hospital in northern France made a grim discovery.

Soon after, they had unearthed the remains of more than 100 people.

Such finds are not unusual in this part of France and the police knew exactly who to call.

Stephan Naji, the head of the recovery unit from the Commonwealth War Graves Commission (CWGC), arrived on the scene within hours.

It was the start of a painstaking investigation which eventually solved a 100-year-old mystery by identifying two missing Scottish soldiers.

Stephan runs a team of specialist archaeologists who are on standby 24/7.

Once they confirm that soldiers’ bodies have been found they remove the remains and any artefacts and extract as much information as possible.

The building site at Lens had been on the Western Front during World War One and was the scene of the Battle of Loos, one of the biggest in the conflict.

imageThomas Capiaux/CWGC

At the commission’s headquarters near Arras, Stephan showed us trays of objects which had been found there, including parts of boots, rusted belt buckles, shoulder badges, buttons and regimental insignia.

Stephan’s team analysed everything that was found.

imageA composite image with four pictures arranged in a grid. The top left shows a worn cap badge with regimental insignia for the Royal Highlanders, a well as small crosses. The top right image shows three metal pins and a piece of fabric with a metal badge. The bottom left image show a number or buttons and regimental insignia pins for the Cameron Highlanders. The bottom right image shows the brown worn sole and heel of a soldier's boot.

Thousands of soldiers are still missing in action in the area, and the discovery of items from individual regiments enabled them to narrow down who the individuals might be.

Shoulder badges indicated that the remains could include soldiers who had fought for two Scottish regiments – the Gordon Highlanders and the Cameron Highlanders.

But to establish who they were it was time to pass the case on to another specialist unit based in the UK.

imageNicola Nash sitting at an office desk surrounded by documents and books. She is wearing a black and white blouse and has long brown hair. She is sitting in front of a desktop computer with a historical document on screen.

A nondescript office block at the far end of the Imjin barracks in Gloucester is home to a small Ministry of Defence unit called the Joint Casualty and Compassionate Centre (JCCC).

The team is tasked with identifying British troops who were killed in historical campaigns.

Not many know about their work, but those who do have nicknamed them the war detectives.

Nicola Nash has been a case worker at the JCCC for 10 years.

In 2023, she was told about the remains which had been found in France two years earlier.

imageTwo separate images showing buttons for the Newcastle Corporation Tramway, which were found along with one of the sets of remains.

After looking at the list of the Cameron Highlander soldiers who were still missing from the Battle of Loos, Nicola narrowed the search to individual names which could be checked on the 1911 census.

Nicola also noticed an unusual detail. One of the men had been found with some tiny buttons from the Newcastle Corporation Tramways.

“That was obviously quite unusual for a Scottish soldier. I wondered if I could use those buttons to try and make an identification,” she said.

imageNicola Nash sitting at an office desk surrounded by documents and books. She is wearing a black and white blouse and has long brown hair. She is pointing at a desktop computer with a historical document on screen, the service record for soldier Gordon McPherson

Among the handwritten names which fill the columns of the 1911 census, she found a tobacconist assistant called Gordon McPherson.

“The key information was that it’s got James, his father, and he was working as a storekeeper for the Newcastle Corporation Tramways,” said Nicola.

The team needed to be certain that the remains were those of Gordon McPherson. That meant they had to track down living relatives willing to carry out a DNA test.

“When I’ve got the name of someone who is probably alive, I will then start things like Googling them. Are there any news articles about them? Do they have a LinkedIn, can I find them on Facebook?

“It’s through this that I am able to eventually trace them,” Nicola said.

imageA landscape image of two men in their 60s sitting at a wooden table in a livingroom, while holding an old sepia photo of four men. Alistair, seated on the left, is wearing a blue chequed shirt and Andrew, on the right is wearing a light blue shirt. On the table is a small black box made of wood and a blue folder is lying open with various pictures and papers inside.

This search led to two brothers, Andrew and Alistair McPherson, from Whitley Bay in North Tyneside.

When they were boys, they had been fascinated by what they called “the black box” – a family heirloom which has been passed down the generations.

On visits to their grandparents, they would ask for the box to be brought down from the attic so they could rummage through the contents.

Inside there was a musket ball from the Boer War, medals, citations, and letters – some of which are now barely legible.

Now, with both men in their 60s, it is the heart-wrenching letters written by their great grandmother searching for her lost son that bring tears to their eyes.

imageA sepia photo of a group of four men in military uniform.

Regimental war diaries had shown that their great uncle, Gordon McPherson, had been killed on the first day of the Battle of Loos.

But his body had never been found.

Then, last year, Alistair received a letter out of the blue from the Ministry of Defence.

It said remains had been found in France which could belong to his relative.

“I was shaking like a leaf,” Alistair recalls.

imageAn old and worn black and white photograph of two young men posing with glass bottles of beer. Gordon McPherson is on the right and another unknown male is on the left.

The letter, from Nicola Nash, said it was believed the body could be Gordon’s because two buttons from the Newcastle Corporation Tramways had been discovered with the remains.

“My great-grandfather was the chief inspector of Newcastle Tramway, so our assumption is that he’d given Gordon the buttons for luck – and it was lucky because it helped identify his remains,” Alistair said.

A DNA test was carried out which eventually confirmed a positive match.

The investigation had established that they had found the body of Gordon McPherson, a 23-year-old Lance Corporal of the 7th Battalion of the Cameron Highlanders.

He had lived and worked in Edinburgh as a tobacconist before the war.

Gordon and his brothers Jim and Charles served in the Army during WW1. Charles, a bugler, was aged just 14. Their father James McPherson, the Regimental Sergeant Major of the Northumberland Fusiliers.

Andrew McPherson said there were tears when it was confirmed Gordon’s remains had been traced.

“The story of him has always been really present in the family and everyone’s always wondered what happened to Gordon.

“It feels like an absolute miracle that he’s been found.”

imageA paper photograph of James Grant Allan, standing with a kilt, a sporran and a military cap. The picture is black and white and in a frame and is lying on a wooden table, with a red folder positioned to the left of it.

However, the identity of the second Scottish soldier was proving more difficult to establish.

It was thought he had been serving with the Gordon Highlanders, and buttons found on the site in France hinted he could be an officer.

But the search was complicated because he was discovered along with five different sets of remains.

Using war records, Nicola Nash discovered that 14 officers from the regiment had been in the area.

She traced the families of every officer, then DNA tests were carried out.

imageOn the left is Alexia Clark, a woman with shoulder length brown hair, wearing a pink and burgundy fleece top. On the right is a green and organge map showing France and Belgium, with pins in a number of locations.

This eventually found a match with the family of James Grant Allan, a 20-year-old lieutenant.

It turned out that his great-nephew lived just three doors away from another member of the war detectives team.

The Allan family hail from Scotland but were brought up in Stroud in Gloucestershire, where Nicholas Allan has run a cafe for more than 20 years.

He and his siblings grew up knowing all about the part one of their relatives played in the Great War.

Nicholas had been at work when he got a phone call from Nicola Nash telling him his DNA sample was a match and that remains found in France were those of his great uncle James Allan.

“It stopped me in my tracks,” he recalled. “The hairs on the back of my neck went up. I was like: ‘Oh my God, why is this happening? Why particularly him [James Allan] and not a thousand others?'”

Only the night before, Nicholas had discovered a family album of photos and letters, many from his Great Uncle Jim.

Nicholas’s younger brother Christopher and his sister Rebekah have been re-reading the letters which were sent home from the front line.

imageA composite of two images. The image on the left shows a woman in a yellow blouse sitting next to a man with short hair and a navy shirt. They are both holding a paper photograph showing a soldier wearing a kilt and military cap. The photo on the right is a hand-written letter being held in a person's hands.

“He was just a little boy… I feel sad that he didn’t live his life,” said Christopher.

Nicola Nash said she felt “a really special connection” with the two soldiers because of how much she learned about their stories.

“And I feel like I have a special connection with the families as well, because they have both been so involved and so brilliant,” she said.

This week, Gordon McPherson and James Allan were laid to rest at the Loos British Cemetery – just a few hundred yards from where they were found.

Alistair McPherson said he was delighted that his relative had finally been found and laid to rest.

“I’m just really, really emotional in a good way, a positive way,” he said. “We couldn’t have wished for a better send-off after all this time.”

imageThomas Capiaux/CWGC Six soldiers in brown uniforms carry a coffin with a union flag on the top. A number of peopel are standing in the background, including Andrew and Alistair McPhersonThomas Capiaux/CWGC

After the ceremony, Alistair and Andrew were presented with the Newcastle Corporation Tramways buttons in a small framed case, and a folded union flag.

“We’re going to need a bigger black box,” added Alastair.

Nicholas Allan said he was “in awe” of what the war detectives had done, and that he was “so grateful” for their work.

“It’s just been so heartwarming and a real privilege,” he said.

In the past 10 years the CWGC recovery unit and the war detectives have found and buried the remains of more than 300 British soldiers.

While the majority could not be traced, their work has identified 60 of those who died in battle.

Many thousands more are still missing. Some will never be found – but the war detectives say their work will never stop.

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