Opinion
Farewell Amazon Fresh: the no tills thing was all a bit too awkward | Jason Okundaye
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Amazon Fresh, the till-free grocery shop that uses “just walk out” technology, is closing all 19 of its stores in London, just under five years after opening its first outlet. If you’re unfamiliar, the premise of the store is that shoppers identify themselves at the entrance, walk in, select the items that they want, and then a combination of AI, sensors and computer vision determine the items in their basket and process an automatic payment via a customer’s Amazon account when they walk out.
If that sounds weird and disorienting then I can assure you – having visited an outlet out of pure curiosity and having left distressed – it is. Among the reasons given for the venture’s failure, from location choices to struggling to differentiate itself in the market, one financial analyst has suggested that till-less technology “always felt a little awkward”. When I visited I wasn’t totally clear on how to get in or, frankly, how to get out. A sense of panic overwhelmed me as I wondered if the sensors would process me changing my mind about an item and putting it back on the shelf, or charge me for it. Would I be prosecuted if, say, a large box of cereal blocked the sight of a tin of sardines and thus escaped the sensors?
Of course every store has CCTV equipment, but the idea that sensors and cameras could be connected to my phone and track every item I touched felt like big tech overreach, surveillance on steroids. That you could just walk out of a shop without pressing pay seemed strangely incongruous with the direction of other grocery stores. Around two years ago the big Sainsbury’s down the road installed scan-receipt-to-exit barriers, a technology I had first seen in Paris, and which has been rolled out to many other big supermarkets. It is truly a nightmare. Not only does it feel like you’re going through an airport when you’re just picking up a meal deal, but the scanner is repeatedly faulty, often resulting in a pile-up of people trying to exit.
Then there is the failure of self-scan checkouts. These tills were meant to save time, but that possibility immediately collapses once there’s an “unidentified item in the bagging area” or the overwhelmed shop assistant has to approve someone’s age.
You might then think the idea of a till-free checkout would be a relief. But if anything, when you’re made to feel so distrusted and burdened by inconvenience it feels far more like a setup. No till? Surely someone is waiting on the other side ready to bundle me into a police van over an unscanned pot of pesto pasta.
Mostly though, the failure of Amazon Fresh reveals that we are simply not ready for technology like this. It is the kind of futuristic development that you might have imagined would totally change the face of high street shopping, but shoppers have roundly rejected it. Like our reluctance to take up self-driving cars, it’s about a lack of trust in being totally at the whim of technology. Some stores have been able to win over the public – the Japanese casual wear brand Uniqlo’s self-checkout technology is pretty frictionless and genuinely loved. But even then, as a frequent Uniqlo shopper, while the convenience is nice it makes me feel strangely isolated.
We need, and maybe even like, other people. Whether it’s grocery or clothes shopping, having a little chat or a flirt with a store assistant makes the experience. Recently, after a frustrating and failed attempt to find a suit for a wedding, I soothed myself by spending far too much money on a lovely knitted jumper at Drake’s on Savile Row. The shop assistant told me I looked good in it and, seeing how flustered I was, offered me an espresso. For that alone I’ll be back to blow more of my money.
Of course I don’t expect that treatment on the high street or in a grocery store, but I do find myself missing the small comments of “I love these crisps, my favourite” at a supermarket till. And queueing, though I’ll rue saying this during the post-work rush, is not all bad. One of my favourite things to do in a supermarket queue is peer into other shoppers’ baskets to make a guess about what kind of evening they’re having or what kind of life they live. If you can simply walk out you might save some time, but you’ll learn less about the people around you, while a computer gets to know it all.
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Jason Okundaye is an assistant newsletter editor and writer at the Guardian. He edits The Long Wave newsletter and is the author of Revolutionary Acts: Love & Brotherhood in Black Gay Britain
Opinion
Ciarán O’Connor: Jim Gavin won’t be the last victim of a smear campaign. What will it take for platforms to act?
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Before we ever knew of the term “fake news” or understood the disruptive power of digital technologies in our elections, Ireland was a canary in the coal mine.
During the final TV debate before the 2011 presidential election, a tweet making false allegations was read out live on air, effectively derailing the campaign of Independent candidate Seán Gallagher. Fast forward to this year’s presidential election. Even before nominations closed earlier this week, unsubstantiated claims online were already shaping the conversation. Unlike 2011, this wasn’t a single post but a campaign, carried out across multiple platforms, piped into the feeds of hundreds of thousands of voters.
This time round, it is Fianna Fáil candidate Jim Gavin grappling with the darker side of social media. And as it stands, the Electoral Commission, responsible for safeguarding our elections, is unable to compel platforms to operate with greater accountability.
Two weeks ago, a string of highly defamatory claims about Gavin began circulating online. They offered no evidence, only allegations tailor-made for the social media age, where sensationalism thrives and attention is rewarded, not accuracy.
The source of these claims was Kieran Kelly, an ex-fisherman from Helvick, Co Waterford, who now splits his time between Dubai, the US and Indonesia, where he led an ocean cleanup project. Kelly, who has a history of sharing conspiracy theories and is a self-described “Trump loyalist”, has ties to the Irish Freedom Party, a small far-right party active in Ireland since 2018. He spoke at its ardfheis in September 2023, endorsed party leader Hermann Kelly before the June 2024 European elections and did an interview with Kelly online earlier this month.
For weeks, from abroad, Kelly has conducted a campaign against Gavin, trolling him and coupling derogatory allegations with claims the candidate can’t be “trusted”, clearly seeking to influence public opinion. He labelled Gavin a “globalist” – a pejorative term common in right-wing circles and popularised by far-right conspiracy theorist Alex Jones. It is used to vilify public figures accused of undermining national identity and sovereignty in favour of liberal values and corporate interests.
When asked by The Irish Times for evidence for his smears about Gavin, Kelly deflected and promised more “damaging reports” before polling day. “I’m only getting started,” he warned in one post.
Kelly published the allegations across X, TikTok and Meta’s Facebook and Instagram platforms. After the initial wave, he returned days later with a second volley of posts. His content received thousands of comments and nearly a million views.
Despite clear violations of these platforms’ policies on harassment, abuse and privacy, the posts remained live. No fact-check labels were added, no clarification offered.
Recommender systems directed users towards the content; others, unaware of the specifics, turned to platforms’ inbuilt generative AI tools to fill them in on the allegations. This kind of content is bolstered by financial rewards offered to users for creating popular, sensationalist content. Blue-tick accounts spreading these allegations on X stood to benefit monetarily from the virality of their posts.
Finally, just over a week later, after Gavin’s campaign wrote to the platforms and spoke to the media to draw attention to the problem, action was taken. First Meta removed the posts and then TikTok. But why did it take so long for these “malicious smears”, as Gavin characterised them, to be addressed?
Online platforms have already played host to other claims seeking to target the integrity of the election. Claims about candidates being “barred” or “banned” from running, or allegations the process was rigged, are growing.
After Maria Steen failed to secure enough nominations to make it on to the ballot, much of the online commentary claimed she “was blocked because she posed a threat” or because Ireland is “not a democratic country”. In fact, her prospective candidacy was governed by the same rules that have been in place since 1937.
Many of those targeting the legitimacy of the nomination process are using rhetoric initially popularised by Conor McGregor, the former MMA fighter who made headlines throughout the summer over his wish to run for the Áras and govern in the style of a US president. McGregor repeatedly attacked the legitimacy of the nomination process and accused Tánaiste Simon Harris of “tyrannically blocking the will of the people of Ireland” for allegedly “obstructing” his candidacy. McGregor never even formally pursued a nomination but his “campaign” nonetheless left a mark. A recent report from the European Digital Media Observatory Ireland in Dublin City University found that 58 per cent of McGregor’s posts during his campaign – shared with his 10 million followers – featured false claims about the presidency, the Constitution or Irish history.
The spread of misleading information during elections is nothing new. What’s different now is the speed, scale and potential impact it can achieve. The warning signs from other democracies are clear. Elections in countries around the world have faced serious threats from co-ordinated and prolonged campaigns aimed at manipulating public opinion.
Gavin was correct to describe this episode as a “failure of our digital culture” and an “appalling feature of social media”. This could be an opportunity to use new powers conferred on the Electoral Commission allowing it to compel social media companies to address disinformation during elections. But the section of the Electoral Reform Act concerning those powers, which was passed in 2022, was never enacted. Delays have arisen from legal disputes with the European Commission and a coalition of tech firms who argue that the proposed Irish law goes too far. Effective powers for the Electoral Commission may not eliminate disinformation, but conferring them could provide the commission with clearer authority and tools for intervention. Because right now an imbalance exists, allowing wild and unsubstantiated claims to spread without scrutiny. One thing is certain: Gavin won’t be the last electoral candidate targeted by a vicious online campaign.
Ciarán O’Connor is a researcher and journalist who focuses on extremism and technology
Opinion
Israel’s ecocide in Gaza sends this message: even if we stopped dropping bombs, you couldn’t live here | George Monbiot
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A landless people and a peopleless land: these, it appears, are the aims of the Israeli government in Gaza. There are two means by which they are achieved. The first is the mass killing and expulsion of the Palestinians. The second is rendering the land uninhabitable. Alongside the crime of genocide, another great horror unfolds: ecocide.
While the destruction of buildings and infrastructure in Gaza is visible in every video we see, less visible is the parallel destruction of ecosystems and means of subsistence. Before the 7 October atrocity that triggered the current assault on Gaza, about 40% of its land was farmed. Despite its extreme population density, Gaza was mostly self-sufficient in vegetables and poultry, and met much of the population’s demand for olives, fruit and milk. But last month the UN reported that just 1.5% of its agricultural land now remains both accessible and undamaged. That’s roughly 200 hectares – the only remaining area directly available to feed more than 2 million people.
Part of the reason is the systematic destruction of farmland by the Israeli military. Ground troops have demolished greenhouses; bulldozers have toppled orchards, ploughed out crops and crushed the soil; and planes have sprayed herbicides over the fields.
The Israel Defense Forces (IDF) justify these attacks by claiming that “Hamas often operates from within orchards, fields, and agricultural land.” And apparently from hospitals, schools, universities, industrial estates and any other resources on which the Palestinians depend. All the IDF needs to do in order to rationalise destruction is to suggest that Hamas has operated or might operate from the thing it wants to destroy. And if there’s no evidence – sorry, too late.
The IDF is steadily expanding the “buffer zone” along Gaza’s eastern border, which happens to contain much of the Strip’s agricultural land. As the human rights specialist Hamza Hamouchene points out, rather than “making the desert bloom” – a mainstay of Israeli state propaganda – it is turning fertile and productive land into desert.
The Israeli government has been felling Palestinians’ ancient olive trees for decades to deprive them of subsistence, demoralise them and break their connection with the land. Olives are both materially crucial, accounting for 14% of the Palestinian economy, and symbolically powerful: if there are no olive trees, there can be no olive branch. Israel’s scorched-earth policy, in conjunction with its blockade of food supplies, guarantees famine.
The IDF’s assault on Gaza has caused a collapse in wastewater treatment. Raw sewage floods the land, seeps into aquifers and poisons coastal waters. The same thing has happened to solid waste disposal: mountains of rubbish now rot and smoulder among the ruins or are pushed into informal waste dumps, leaching contaminants. Before the current assault, people in Gaza had access to about 85 litres of water per person per day, which, while sparse, meets the recommended minimum level. As of February this year, the average had fallen to 5.7 litres. Gaza’s crucial coastal aquifer is further threatened by the IDF’s flooding of Hamas tunnels with seawater: salt intrusion, beyond a certain point, will render the aquifer unusable.
The UN Environment Programme estimated last year that on each square metre of Gaza there was an average of 107kg of debris from bombing and destruction. Much of this rubble is mixed with asbestos, unexploded ordnance, human remains and the toxins released by weaponry. Munitions contain metals such as lead, copper, manganese, alumnium compounds, mercury and depleted uranium. There are credible reports of the IDF illegally using white phosphorus: a hideous chemical and incendiary weapon that also causes widespread contamination of soil and water. Toxic dust and smoke inhalation have major impacts on people’s health.
On top of the devastating immediate impacts on the lives of the Gazan people, the carbon emissions of Israel’s assault are astronomical: a combination of vast direct emissions caused by the war and the staggering climate cost of rebuilding Gaza (if that is ever allowed to happen) – reconstruction alone would produce greenhouse gases equivalent to the annual emissions of a medium-sized country.
When you consider the ecocide alongside the genocide, you begin to grasp the totality of the Israeli state’s attempt to eliminate both the Palestinians and their homeland. As the Palestinian ecologist Mazin Qumsiyeh argues: “Environmental degradation is not incidental – it is intentional, protracted, and aimed at breaking the eco-sumud (ecological steadfastness) of the Palestinian people.”
I’ve written very little over the years about the environmental impacts of armed forces, as I feel that if you cannot persuade decision-makers that killing people is wrong, you will never persuade them that killing other life forms is also wrong. I think many others have felt the same way, which is one reason why the military tends to be excused the environmental scrutiny that other sectors have felt. But its footprint, even in peacetime, is enormous. The Conflict and Environment Observatory estimates that the world’s armed forces produce roughly 5.5% of global greenhouse gas emissions. Yet partly as a result of lobbying by the US government, they are exempted from mandatory reporting under the Paris climate agreement. Nor are they properly held to account for their vast range of other environmental harms, from deforestation to pollution, soil destruction to unregulated dumping.
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Nobody who cares about this issue is calling for “green bullets” or “green bombs”, but every so often military researchers and defence departments seek to persuade us that they can now blow people apart sustainably. For many years, green campaigners have pointed out that peace and environmental protection must go together. War is as devastating to ecosystems as it is to people, and environmental breakdown is a major cause of war.
For the Israeli government, the erasure of ecosystems and people’s means of survival seems to be a key strategic aim. It appears to be seeking what some have called “holocide”: the complete destruction of every aspect of life in Gaza. Even without a specific law of ecocide, which many of us seek, the destruction of Palestinian ecosystems is in clear contravention of article 8 of the Rome Statute and should be considered alongside its great crime of genocide.
But if the eventual plan is to create a “Gaza Riviera” or a similar scheme to build an eerie elite technopolis stripped of place and history, of the kind that Donald Trump and some senior Israeli politicians favour – well, who needs trees or soil or crops for that? There is no cost to the perpetrators. Or not, at least, until they are brought to justice.
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George Monbiot is a Guardian columnist
Opinion
Breda O’Brien: Blocking Maria Steen from running for the presidency will backfire
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Blocking Maria Steen from running for the presidency was not clever. It is likely to rebound in particular on Fianna Fáil and Fine Gael.
Let us consider a different scenario, however improbable. Suppose Michéal Martin, who effectively manoeuvred to prevent even any FF politician or former politician from running, had instead decided to emulate Enda Kenny in 1997. Kenny instructed Fine Gael councillors merely to abstain rather than vote against Dana Rosemary Scallon when she took the local authority route to nomination. Kenny did so even though Fine Gael had Mary Banotti in the race. (Fine Gael was not so magnanimous in later presidential elections)
Steen would likely have secured a nomination if the councils had not been stitched up. In gratitude, her highly motivated followers would probably have transferred to Jim Gavin. Given his unspectacular showing so far, it may prove to be the case that Gavin could have done with the help. In the unlikely event of Steen winning, Martin could have taken some credit for being fair-minded, as could Simon Harris, had he chosen not to apply the whip.
Instead, Martin asked why people who have been criticising Fianna Fáil for years now expected it to support their candidate. No one was expecting FF to support Maria Steen, just not to use Constitutional provisions designed to widen access to running for president in a way that blocks candidates instead.
If Steen is as unrepresentative of the electorate as claimed, why not allow her to run and be trounced?
Being on the wrong side of referendum campaigns apparently made her unsuitable. What a double standard.
Michael D Higgins was on the losing side of the citizenship referendum and in a party that was regularly demolished at the polling stations, but no major party suggested that disqualified him from running.
In full disclosure, I have known Maria Steen for many years and have the highest regard for her and her husband, Neil. However, I learned about her potential candidacy in The Irish Times and was not involved in any way with her campaign. But I believe that she is a person of integrity. She has championed unpopular positions at no little personal cost because she believes them to be right. Those qualities are rare. She would have cut an impressive figure on the international stage – not to mention the delight of young children living in the Arás.
There were alleged liberals among the independent members of the Oireachtas who made it clear that they did not value diversity in the race, preferring instead to complain about being lobbied too hard to support her.
To be clear, given that online communication is frequently poisonous, I am sure that some people subjected elected representatives to personalised abuse. That was unequivocally wrong. But you cannot be an elected representative and object to a large volume of communication if it is respectful.
People who could have signed her nomination papers but did not conspired to give us a less meaningful campaign. It reinforces cynicism about, and alienation from, politics. The turnout is likely to be historically low.
Steen, who is acknowledged even by ideological opponents to be intelligent, able and articulate, would have raised the quality of debate. She would have compelled the other candidates to account for what they stand for and what the role of the president should be. She would have made it painfully clear that when it comes to important issues, the differences between the Fianna Fáil and Fine Gael candidates are non-existent. Aontú, Independent Ireland, and others who supported her, in contrast, have demonstrated that they understand the need for diversity among presidential candidates.
As Marian Harkin said, “By not giving a voice to different viewpoints, certain groups of people become further polarised.” Even though Harkin will be voting for Heather Humphreys, she was able to see that she had a responsibility not to push people away from electoral politics towards much uglier alternatives.
The same people who blocked Steen are already rubbishing Independent Ireland’s proposed Bill for a constitutional referendum to widen access to candidacy. Independent Ireland has suggested that nominations should require the support of 20 members drawn from the combined pool of 160 TDs, 60 Senators, and 14 MEPs, or 80 individual councillors from across the country. These proposals would keep the bar high and eliminate some of the messers.
[ Handbag at the Dáil for Maria Steen as her Áras run comes to an endOpens in new window ]
It would also prevent councils from blocking candidates. Aside from official or unofficial party whips being applied, some councils organised meetings at the same time as other councils, then berated potential candidates for being disrespectful because they could not bilocate or trilocate.
As for Steen entering the race late, it is a fair criticism – but it is clear that some of the people who refused to back her would not have done so no matter when she started campaigning. Gareth Sheridan was also a victim of the establishment closing ranks, and he began his campaign months ago.
Commentators were busy mocking Steen for claiming to offer real choice. But can the three candidates running credibly claim to represent the segment of the electorate denied the choice to vote for Steen?
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